FAQs

  1. What is an abaya?
    An abaya is a loose-fitting, full-length garment worn by women in the Middle East and other Muslim countries to cover their bodies in public. It is typically made of lightweight fabric and comes in a variety of styles, colors, and designs.

  2. Are your abayas made of high-quality fabric?
    Yes, we source the finest quality fabrics for our abayas to ensure that they are comfortable, durable, and long-lasting.

  3. How do I choose the right size for my abaya?
    We offer a size chart on our website to help you find the perfect fit for your abaya. Please measure yourself carefully and refer to the size chart before making your purchase.

  4. What payment methods do you accept?
    We accept all major credit cards, PayPal, and other payment methods available through Shopify's payment gateway.

  5. How long will it take to receive my abaya?
    The delivery time depends on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options, and delivery times vary accordingly.

  6. Can I return or exchange my abaya?
    Yes, we have a hassle-free return and exchange policy. Please refer to our return policy page for more information.

  7. Do you offer customization or personalization options?
    Yes, we offer custom-made abayas and can also personalize your abaya with embroidery or other embellishments. Please contact us for more information.

  8. How do I care for my abaya?
    We recommend that you follow the care instructions provided with your abaya to ensure that it stays in good condition. In general, we recommend hand-washing or dry-cleaning your abaya and avoiding harsh detergents or bleach.

  9. Do you offer wholesale pricing for bulk orders?
    Yes, we offer wholesale pricing for bulk orders. Please contact us for more information.

  10. How can I contact customer support if I have questions or concerns?
    You can contact us through our website's contact form, email, or social media pages. We strive to respond to all inquiries within 24 hours.

  11. Can I wash my abaya in a washing machine?
    It is generally recommended to hand-wash or dry-clean your abaya, as machine washing can damage the fabric and embellishments. However, some abayas may be machine-washable. Please refer to the care instructions provided with your abaya or contact us for more information.

  12. What temperature should I use when washing my abaya?
    We recommend washing your abaya in cold water to prevent the fabric from shrinking or losing its shape. Avoid using hot water, as it can damage the fabric and cause color fading.

  13. Can I use bleach or other harsh detergents when washing my abaya?
    We recommend avoiding bleach and other harsh detergents, as they can damage the fabric and cause color fading. Instead, use a gentle detergent and follow the care instructions provided with your abaya.

  14. How should I dry my abaya after washing?
    We recommend laying your abaya flat to dry, rather than hanging it, to prevent stretching or damage to the fabric. Avoid direct sunlight, as it can cause color fading.

  15. Can I iron my abaya?
    Yes, you can iron your abaya, but be sure to use a low heat setting and avoid ironing any embellishments or decorations on the abaya. Alternatively, you can steam your abaya to remove any wrinkles.

  16. How often should I wash my abaya?
    The frequency of washing your abaya depends on how often you wear it and the level of activity you engage in while wearing it. We recommend washing your abaya after every 4-5 wears to keep it fresh and clean.

  17. Should I store my abaya differently than other clothing items?
    It is recommended to store your abaya in a cool and dry place away from direct sunlight. You can also use a garment bag to protect it from dust and other elements. Avoid storing it in damp or humid places, as this can damage the fabric and cause mold or mildew to grow.